Support

Get help

Email team@untoil.com for product questions, Google Workspace install issues, or anything else about Untoil. Include your Workspace domain and a short description of what you tried.

Set up after you install

Untoil Chat DMs are optional. Scanning Drive and Chat is configured by a team manager. After the app is installed from the Google Workspace Marketplace:

1. Sign in to Untoil with the same work email as your Google account.
2. Open Profile → Notifications.
3. Turn on Google Chat if you want Untoil to message you there, then send a test message. You can turn Google Chat notifications off at any time on that page.

If a Super Admin already installed Untoil for your domain, the Chat app is available without an individual install. If not, install Untoil for yourself from the Marketplace listing, then send the test.

Admin configuration

Domain-wide Drive, Chat, and Directory access requires a Google Workspace Super Admin. To configure Untoil for your organization:

1. Open the Untoil Marketplace listing as a Super Admin and choose Admin install for the domain (or specific organizational units).
2. Sign in to Untoil as a team manager.
3. Open Team → Integrations → Google and click Verify. Untoil stores the Workspace domain and Super Admin so it can read Drive, Chat, and Directory.
4. Use Team → Scan to run Drive and Chat scans. Directory syncs into team departments from the same Google connection.

Disconnecting Google on Team → Integrations removes Untoil’s stored install. To fully revoke access, remove Untoil in Google Admin as well.

Report an issue

Email team@untoil.com with what you expected, what happened, and your Workspace domain. Signed-in users can also send a message from the help control in the Untoil header.

Privacy and terms

Privacy questions go to privacy@untoil.com. See the Privacy Policy and Terms of Service.